Optimal Health of Southern Oregon's HIPAA violation that they fail to acknowledge
Medical records sent for the wrong patient by the clinic. When notified of their mistake, Optimal Health refuses to respond.
The chiropractic board has repeatedly failed to discipline their chiropractic members for violations of state law, namely that of releasing requested medical records within the 30-day time limit set by state statute. In one particular case, Dr. Steven Finlayson of Chiropractic Spine Associates located in Roseburg failed to respond multiple times to a properly completed Release of Information form signed by his patient. It took over 130 days to get the medical records. Repeated faxes went unanswered. One of his staff was quoted as saying “Dr. Finlayson handles records personally. All I can do is leave a note.” Multiple faxes = no records. A formal complaint to the chiropractic board finally got the records sent. But after 130 days and repeated delays in patient care, the board should do more than just give Dr. Finlayson a call to get it done. Where is action to address violation of state law?
